We have a 30-day return policy with a no-hassle, money-back guarantee. Meaning, if you purchase a product on our site, you have 30 days from the date of delivery to return it for a full refund. We will provide the return shipping label and you won't be charged a restocking fee or any other fee for that matter. Look, we get it, people change their minds; and we're not here to penalize our customers for that. Please do not send your purchase back to us without authorization from one of our representatives. To receive a return authorization, contact us at cs@phones4sale.com or (800) 681-4648 to determine your eligibility. Any product returned to us without a valid return authorization may be rejected, returned at your cost (subject to prepayment), or kept for 60 days for your pick-up and then disposed of in our sole discretion with no further liability or obligation to you. 

Any product returned that is missing accessories will receive a partial refund. The deduction will be capped to 10 percent of the price of the product. 

Any product returned that has an activation lock such as Find My iPhone will not receive a refund until the activation lock is removed by you. For instructions to turn off Activation Lock on an Apple device, please visit the following page:

https://support.apple.com/guide/icloud/remove-a-device-mmfc0eeddd/icloud

Once your returned item is received and inspected, we will send you an email to notify you that we have processed your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and you will see the credit applied to your original payment method, typically within 2-5 business days.

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